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Managing incidents

Managing incidents

Mitigate risk by standardizing and automating your incident management workflow

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11 articles in this collection
Written by Yelena Kokhanchuk and Brian Drum

How to create an incident as an Admin user:

There are two ways to create an incident report as an Aclaimant admin
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Written by Yelena Kokhanchuk
Updated over a week ago

How to complete tasks as a Task Only user:

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Written by Yelena Kokhanchuk
Updated over a week ago

How to submit inbox messages:

Using various channels to submit inbox messages
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Written by Yelena Kokhanchuk
Updated over a week ago

How to add a task:

Company admins can create & assign tasks to users in a company account. A task can't be created until a report exists to create it under
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Written by Yelena Kokhanchuk
Updated over a week ago

How to navigate an incident report:

Company admins can view, edit, and search through a company’s incident reports
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Written by Yelena Kokhanchuk
Updated over a week ago

How to view company incidents:

Company admin can view and search through all incidents in an Aclaimant account
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Written by Yelena Kokhanchuk
Updated over a week ago

How to create an incident as a Task Only user:

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Written by Yelena Kokhanchuk
Updated over a week ago

How to use tasks as an Admin user:

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Written by Yelena Kokhanchuk
Updated over a week ago
Tracking events

Events overview

Keep track of important events during the incident lifecycle
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Written by Brian Drum
Updated over a week ago

Getting started with events

Enabling and configuring events for your organization
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Written by Brian Drum
Updated over a week ago

Managing events

A step-by-step guide to creating, editing, and deleting events
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Written by Brian Drum
Updated over a week ago