How to Submit a Claim

💡: Admin users can submit claims via email or fax

To submit a claim:

  1. Log into your Aclaimant account.
  2. Click on the Incidents  tab.
  3. Click on the incident for which you would like to submit a claim.
  4. In the incident, under the Submissions tab, click New Submission.

    Screenshot 2025-05-05 at 3.39.11 PM.png

  5. Choose the contact that you want the claim to be submitted to (which will have the correct policy associated with it,) then choose which files you want to submit to the contact/carrier.  Note: You can select individual files, or select all files associated to this incident.


  6. Click Send.

      • You will see your submission appear below.
      • Note: You can view and download the sent email by clicking the View Email or Download Email buttons.
        Screenshot 2025-02-04 at 11.48.00 PM.png

        💡:  This claim will appear in the Claims sub-tab (next to the Submissions sub-tab) when we receive a loss run from your carrier.

         

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