Best Practice: Quarterly Aclaimant User Updates

 💡Aclaimant adheres to certain best practices for the benefit of all customers and the security of the system. One of the ways Aclaimant does this is by removing inactive users accounts from the system. 

How do we do this?

Four times each year, users that have been inactive for eighteen months will have their accounts disabled and will be prevented from signing into Aclaimant. This process will happen on the first day of January, April, July, and October. Disabling an account will not remove the user from the system, reassign any tasks, or remove the user's name from any past/existing workflows. User access can be restored at any time by re-enabling their user account.  Please see the article Adding and Editing Users for information on how to enable user accounts. 

If you have questions on this, or any other best practices, please contact your Customer Experience Manager for additional details.