How to Set Up a Contact Group

💡: Admins or users with permissible permissions to company settings permissions can set up contact groups. Once set up, users can submit forms and attachments to contact groups.

To set up a contact group:

  1. Log into your Aclaimant account.
  2. Navigate to the Settings tab.
  3. Within the left pane, select ContactsFrom here you can create the contact group by clicking New contact on the right.Screenshot 2025-02-24 at 7.05.19 PM.png

  4. Fill out the Short Name, Description, and choose whether or not a claim is created when a form is submitted to this contact group.
    Screenshot 2025-02-24 at 6.59.48 PM.png

    💡: For the "reply-to email address", enter an email address that will receive any replies to the original submission to the contact along with the incident itself within notes (this is not required).

  5. In the dropdown titled Select a delivery method, choose the method that the claim will be reported out as, when it is submitted, and fill in the appropriate information.Screenshot 2025-02-24 at 7.03.19 PM.png

  6. Select Create contact to save.
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