How to Add a New Task

💡: Users with the Task Editing permission have the ability to create and edit tasks associated with an incident and view tasks not assigned to them. 

To Add a Task:

  • Log into your Aclaimant account
  • From your dashboard, select the Incidents & Claims tab and navigate to an incident
     
    Screenshot 
  • In an incident, go to the Incident Summary tab and click New task

    Screenshot

Create the task by doing the following:

1. Select an option from the Action dropdown

  • Free-text - user can enter any text to explain a task that needs completing
  • Submit forms -  tells the user they need to submit a form that is already configured in Aclaimant
  • Upload a form - tells the user they need to upload a form that is already configured in Aclaimant
  • Fill out a form - tells the user they need to fill out a form that is already configured in Aclaimant

2. Add an Assignee by clicking the cog wheel next to it and choosing a name
3. Add a Watcher by clicking the cog wheel next to it and choosing a name
4. Add a due-date for the task using the date field next to due on

Screenshot 2024-01-30 at 3.52.51 PM.png

5. Click the Save button

💡: A watcher is a person who is notified of any changes to the task, they are also notified if the task is approaching its due date or if the task is overdue, but does not have the responsibility to complete the task. 

Assigning Tasks at a Collective Level:

💡: Company admins can create & assign tasks to users in a company account. A task can't be created until a report exists to create it under

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